Invio referti TAO via SMS

Referent name Arnaldo Surname Savarino Funzione direttore di dipartimento
Telephone 0583 9701

Company Azienda Usl2 Lucca Email address a.savarino@usl2.toscana.it

State Italia

Regione TOSCANA

Province Lucca

Data avvio del progetto 1-12-2009
Numero di mesi intercorsi tra l'inserimento del primo utente e la data di rilevazione corrente 24
Service status current/expected: Pienamente Operativo Data di avvio del servizio 1-12-2009

Project Mission

invio dei referti di TP in pazienti in TAO

Sono stati adottati atti normativi di riferimento in materia di telemedicina?: (apri / chiudi)

Level of regulation adoption	Regulation typology	Information about adopted regulation	Upload file
non sono stati adottati atti	General

Application fields-telemedicine services matrix (apri / chiudi)

Telemedicine services	Cardiology
Tele-diagnosis	X

Territorial area of reference: Livello aziendale

Elenco enti pubblici
LUCCA

Project target:
- Pazienti a rischio
- Pazienti cronici

Obiettivi e innovazioni del progetto

invio dei referti di TP in pazienti in TAO

Which changes have occurred after introducing the telemedicine services, and which fields did they involve?

messa a punto della terapia

Typology of provided services: Pacchetti di prestazioni

What is the role of private operators in the provision of telemedicine services?

Private operators involvement: no

Please specify how the services provided by the project are rated and remunerated to the providing body

Rated service: Services packages

Rating modalities: gratis

Under which payment conditions are the provided services supplied?

Gratis

Modalità di finanziamento del progetto:
- Altro (specificare)

Altro: azienda

How much in total does the network cost to be maintained over a year? 4700

Dimensione (apri / chiudi)

User Number

Number of potential users of the Network 25000

Number of users assisted with telemedicine in the last 12 months 25000

Telemedicine services	Cardiology	Volume Annuo
Tele-diagnosis	X	0

What benefits and criticalities were encountered while introducing and providing the telemedicine services? (apri / chiudi)

Telemedicine services	Cardiology	Encountered benefits	Encountered criticalities
Tele-diagnosis	X

Project Managers:

Does the service reach the users at their usual homes/workplaces?

Yes

Is the service aviable H24?

Yes

Is the service aviable 7/7?

Yes

Is the service available every month of the year

Yes

Total number of contacts registered by the system (requested by the user or established by the service operators)

Number of contacts in the last 12 months: 36000 Number of contacts in the previous 12 months: 36000

Average of services performed on each assisted user

Monthly average of actions performed within every available service (for instance, electrocardiograms�)

Number of performance in the last 12 months: 4000 Number of performance in the previous 12 months: 4000

Formalization of a standard for the provided service

Has a standard answering time, for each service request, been defined? no

Are answering times monitored?
no

Incidence of rehospitalization on users followed:

Rehospitalization rate in the last 12 months among users, followed by the Net 0%

Rehospitalization rate in the last 12 months among users of the pool of reference:0%

e-Services

There will be e-service care for other diseases, or other clinical problems within the same disease?

Services and care levels involved

Figura professionale	Ultimi 12 mesi	12 mesi precedenti
Assistente Sociale	---	---
Medico di Medicina Generale	---	---
Medico di Continuità Assistenziale	---	---
Medico Ospedaliero (escluso Emergenza-Urgenza)	---	---
Medico dell'Emergenza-Urgenza	---	---
Medico Specialista Convenzionato	---	---
Pediatra di libera scelta	---	---
Personale Infermieristico	---	---
Personale Tecnico Sanitario	---	---
Personale della Riabilitazione	---	---
Altro operatore/Collaboratore Sanitario	---	---
Altro operatore/Collaboratore Socio-Sanitario	---	---
Altre figure professionali	---	---
Other (specify)	1	1

Note : automatico

What and how many levels are involved in care services to the patient?

Laboratori (radiologici - analisi)

Clinical Indicators

Monitoring indicators reported

indicatorors	quantity
Monitoraggio dei sintomi	---
Monitoraggio dei segni	---
Monitoraggio degli esami bioumorali	---
Monitoraggio degli esami strumentali	1

How is such monitoring performed?

Monitoraggio continuo
Monitoraggio ad intervalli predefiniti
Monitoraggio a richiesta dell' operatore o dell' utente

Specifically, describe the types of parameters which are detected in case of device-carrying users:

With PaceMaker

Frequenza di stimolazione
Carica della batteria
Misurazione del sensing
Analisi recorder ECG per eventuali disfunzioni
Analisi ECG per eventuali eventi aritmici

Carriers of implantable defibrillators

Frequenza di stimolazione
Carica della batteria
Misurazione del sensing
Analisi recorder ECG per eventuali disfunzioni
Analisi ECG per eventuali eventi aritmici

Does the network make use of a specific software for the surveying and the processing of the service users clinical data (socio-health file, patient folder or similar)?

Yes

The medical record is adhering to the following standards:

No, proprietary format (specify)

Note : ditta metafora

Adopted standards:

Other standards (specify)
messaggi SMS

Detailed information:

ivio del valore dell'esame via sms

Are there available links for the transfer of clinical data towards structures/networks which ensure telemedicine, second opinion and/or first aid services?

Are there available links for the transfer of clinical data towards specialised networks of doctors (for instance: general practitioners), health or socio-health operators?

Is the software you use covered by an open source license?

Are the medical devices, that are used for the service supply, self-manageable by the patient, or do they require a specialised intervention?

Devices are self-manageable by the patient

Are the technological devices, that are used for the service supply, self-manageable by the patient, or do they require a specialised intervention?

Hardware

telefono cellure del paziente

Connectivity

UMTS/GPRS

Do the services that may be offered through the Web conform with the accessibility requirements set by the act 4/2004?

Anno Scheda:

2010

Tag

Territori

Project Mission

Sono stati adottati atti normativi di riferimento in materia di telemedicina?: (apri / chiudi)

Application fields-telemedicine services matrix (apri / chiudi)

Obiettivi e innovazioni del progetto

Which changes have occurred after introducing the telemedicine services, and which fields did they involve?

What is the role of private operators in the provision of telemedicine services?

Please specify how the services provided by the project are rated and remunerated to the providing body

Dimensione (apri / chiudi)

User Number

What benefits and criticalities were encountered while introducing and providing the telemedicine services? (apri / chiudi)

Project Managers:

Does the service reach the users at their usual homes/workplaces?

Is the service aviable H24?

Is the service aviable 7/7?

Is the service available every month of the year

Total number of contacts registered by the system (requested by the user or established by the service operators)

Average of services performed on each assisted user

Formalization of a standard for the provided service

Incidence of rehospitalization on users followed:

e-Services

There will be e-service care for other diseases, or other clinical problems within the same disease?

Services and care levels involved

What and how many levels are involved in care services to the patient?

Clinical Indicators

How is such monitoring performed?

Specifically, describe the types of parameters which are detected in case of device-carrying users:

Does the network make use of a specific software for the surveying and the processing of the service users clinical data (socio-health file, patient folder or similar)?

Adopted standards:

Are there available links for the transfer of clinical data towards structures/networks which ensure telemedicine, second opinion and/or first aid services?

Are there available links for the transfer of clinical data towards specialised networks of doctors (for instance: general practitioners), health or socio-health operators?

Is the software you use covered by an open source license?

Are the medical devices, that are used for the service supply, self-manageable by the patient, or do they require a specialised intervention?

Are the technological devices, that are used for the service supply, self-manageable by the patient, or do they require a specialised intervention?

Hardware

Connectivity

Do the services that may be offered through the Web conform with the accessibility requirements set by the act 4/2004?